Last updated: March 7, 2026
By accessing or using Valoa AI ("Service"), operated by Valoa ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not access or use the Service.
You must be at least 13 years old (or the minimum digital age of consent in your country, whichever is higher) to use the Service. By using the Service, you represent and warrant that you meet this requirement.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at support@valoa.app if you suspect any unauthorised use of your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with this obligation.
Certain features of the Service require a paid subscription. By subscribing, you agree to provide accurate billing information and authorise us to charge the applicable fees on a recurring basis.
You agree not to:
The Service and its original content, features, and functionality are and will remain the exclusive property of Valoa and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
You retain ownership of any content you submit to the Service (e.g., voice recordings). By submitting content, you grant us a limited, worldwide, royalty-free licence to use that content solely for the purposes of operating and improving the Service.
The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by applicable law, Valoa and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of or inability to use the Service, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms will not exceed the amount you paid us in the 12 months preceding the claim.
We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or if we determine it is necessary to protect the Service or other users. Upon termination, your right to use the Service immediately ceases. Sections that by their nature should survive termination (including Sections 6, 7, 8, and 10) will do so.
These Terms are governed by and construed in accordance with the laws of Finland, without regard to its conflict-of-law provisions. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved after 30 days, the dispute shall be submitted to binding arbitration in accordance with the rules of a mutually agreed-upon arbitration body, except that either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property rights.
If you are a consumer resident in the EU, you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes by email or by posting a prominent notice on the site. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
Email: support@valoa.app